At Authentic Magic Spells, we are committed to providing genuine spiritual guidance, traditional healing, and spell-casting services with honesty, care, and respect. We understand that trust is important, and this Refund Policy is designed to ensure fairness and transparency for every client.
Nature of Services
All services offered by Prof. Jabu are spiritual and personalised. Each consultation and spiritual process, spell, or ritual is tailored to the individual based on the information provided.
Because of this, services are considered unique and non-tangible, and once work has begun, it cannot be reversed or returned.
Service Review & Continued Support
We believe in working with you toward the best possible outcome.
- You may request a service review within 7 days of your initial consultation or work
- After review, additional guidance or spiritual support may be provided where appropriate
Our goal is to assist you further before considering any refund options.
Results Disclaimer
Spiritual services are influenced by many factors, including individual circumstances and energy. While many clients experience positive outcomes:
- Results are not guaranteed
- Outcomes may vary from person to person
Refunds are therefore not issued based on dissatisfaction with results, as results cannot be guaranteed.
Refund Consideration
Our aim is always to resolve your situation through guidance and support before considering any refund.
If no improvement is experienced after the review period:
- You may raise a concern within 14 days from the initial service date
- Your case will be reviewed carefully and fairly
Depending on the situation, a partial or full refund may be considered.
Each request is handled individually, with respect and understanding.
Important Conditions
- Requests must be made within the stated timeframes (7–14 days)
- Refunds are only considered after communication and review of the situation
- If additional support or rework has already been provided, refund eligibility may be reduced or waived
- Time, preparation, materials, and spiritual effort already invested will be taken into account
Refund requests made without prior communication or after an extended period may not be processed.
Communication & Resolution
We are always willing to listen and work with you to find the best possible way forward.
If you have concerns or questions regarding your service:
- You are encouraged to contact Prof. Jabu directly
- We aim to address concerns and provide clarity or further guidance where possible
Fair Practice
This policy is in place to ensure fairness, transparency, and mutual understanding between Prof. Jabu and clients.
By proceeding with any service, you acknowledge and agree to this Refund Policy.
Contact Information
For any refund-related inquiries, please contact:
📱 WhatsApp / Call: +27 73 020 2031
🌐 Email: info@authenticmagicspells.com